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Our Approach

We approach every project from the perspective of strategic goal alignment, helping to create that strategy through our strategic planning services, when necessary.  Then, we leverage our decades of project management experience to apply the right methodologies and tools, ensuring that you end up with new efficiencies, optimized systems, high quality data, and a positive ROI.

Our Story

We love to see people excited about the work they do!  And, that excitement comes from seeing an organization's leaders, front-line employees, and everyone in between getting real results.  Meaningful results.  Sustainable results.  Typical MillerResults.

Success is a lot of fun!  Let's have fun solving problems together!

Meet the Team

The MillerResults team and its allied partners are driven by truly defining and improving what Service means to you and your customers.  We help you to plan, execute, and leverage wins from every strategic project.

Joe Miller

Joe

With over 20 years of experience in technology, project management, and executive consulting, Joe’s passion for "real" customer service and continuous process improvement made him a technology implementation leader in the industries of technology services, financial services, non-profits, human resources, government, utilities, and education.

Joe has led various Salesforce solution design, implementation, and optimization projects, helping clients to generate efficiencies and increase sales.

An enthusiast of cultures and languages, Joe enjoys traveling the world and discovering solutions through unique perspectives, bringing a refreshing lens to common corporate challenges.

Joe received his Master of Business Administration degree from the W.P. Carey School of Business at Arizona State University, is a Six Sigma Black Belt, and combines those with his Agile Project Management experience and five Salesforce certifications to drive high-quality solutions.

 

    Salesforce Certified Service Cloud Consultant   

Salesforce Certified Administrator    SFDC Field Service Lightning Consultant

Clayton

Clayton

Clayton consults with a variety of diverse organizations to help them lower costs, improve operational efficiency, and provide the highest quality customer experience to internal and external customers.  He is a Certified Six Sigma Master Black Belt with experience deploying Lean Six Sigma and process improvement initiatives in a variety of industrial and transactional organizations. He has designed and implemented numerous innovative processes which have enabled organizations to grow, support customers, and improve profitability.

Clayton is also an experienced training professional and facilitator, who has designed and led numerous training programs including Lean Six Sigma Black Belt and Green Belt certifications, Service Operations and Process Improvement Boot Camp, Supervisory Academy, Above and Beyond Customer Service, and Real Colors®. Additionally, he has created and led various training classes in strategic planning, business skills, process improvement tools, and employee motivation.

His contributions have improved defense contracting companies, automotive parts manufacturers, cable service providers, electronics manufacturers, call centers, telecommunications service providers, retail customer contact and credit centers, customer service teams in the airline industry, and national television media sales.  He has a Bachelor of Science degree in Management from Northern Kentucky University and a Master of Business Administration degree from the University of Phoenix.

Kellie

Kellie

Kellie has over 20 years of experience as a highly-respected healthcare professional, and consults with organizations to make the most from their investments in medical technologies, healthcare software, and people, all for the purpose of creating sustainable and positive patient care experiences.

As a Certified Lean Six Sigma Purple Belt, Kellie is passionate about continuous improvement, and has helped a diverse set of hospitals, pharmacies, pharmacy benefits management organizations, and prescription mail order facilities to evaluate, design, and improve their processes, enhance employee education and performance, increase uptime of critical medical devices, redesign medication supply chains, and decrease costs by catalyzing compliance measures.

Kellie earned her Bachelor of Science degree in Pharmacy from Drake University, and her Doctor of Pharmacy degree from the University of Colorado.  She is Board Certified Pharmacotherapy Specialist, and is also certified in Pharmaceutical Care for Patients With Diabetes, and in Anticoagulation.  She is licensed to practice pharmacy in five states, and consults nationally.

Salesforce Certified Administrator

Interested in joining our team?

MillerResults is always looking for great talent!  The research is clear: people with the right attitude, drive, and inner motivation consistently demonstrate an innate ability to lead themselves, and often go on to successfully lead others, lead teams, and lead organizations.  Are you that person, or do you know that person?  We're listening...

 

INTERESTED IN BECOMING A MILLERRESULTS PARTNER?

We'd love to hear from you, too.  Share with us what you do, how you do it, and your thoughts on how we might partner up!